A visitor clicks the button, enters their phone number, and the system connects them straight to your sales specialist. You answer questions exactly when the customer is making a decision — especially useful for complex and high-value products.
How it works
- A visitor finds the product or service they are interested in on your website.
- They click the Click-To-Dial button and enter their phone number.
- The system connects the visitor with the right person in your company.
Benefits
- More sales — customers get in touch while their interest is high.
- Happier visitors — an answer is one click away.
- Fewer abandoned visits — help arrives at the right moment.
- Fewer unnecessary calls — your phone number is not published, so sales staff spend their time on real buyers.
- Quick setup — no interruption to your website.
Features
Configuration settings
- Call duration limit [yes / no]
- Maximum call duration [seconds]
- Message playback when the call ends [optional]
- Message playback before the call is connected [optional]
- Wait time for connecting number A [seconds]
- Wait time for connecting number B [seconds]
- Restrict call requests from specific IP addresses [IP addresses]
- Restrict call requests from specific numbers [numbers]
- Restrict call requests to specific numbers [numbers]
- Maximum number of calls from one subscriber number [per day]
- Maximum minutes from one subscriber number [minutes per day]
- Maximum number of calls to one subscriber number [per day]
- Maximum minutes to one subscriber number [minutes per day]
- Show caller number [yes / no]
- Show called party number [yes / no]
Monitoring and reports
- Current channel usage
- Statistics by subscriber — for a chosen period, summary and/or detailed, exportable to an XML file
- Calls to / from numbers — for a chosen period, summary and/or detailed, exportable to an XML file
- Call requests from IP addresses — for a chosen period, summary and/or detailed, exportable to an XML file
- Breakdown by destination — for a chosen period, summary and/or detailed, exportable to an XML file
- Successful / failed call analysis — for a chosen period, summary and/or detailed, exportable to an XML file
Want Click-To-Dial on your website? Contact us.