A comprehensive API for reading call queue status, call data and costs, easily extended to provide the functionality you need. Example of a call queue status application

Create isolated virtual PBX instances within one physical PBX. Delegate management by adding administrators or users to each virtual instance.

Run outbound call campaigns that play predefined announcements. Collect customer feedback through keypad input or voice recordings.

The Q-Stats app shows call centre queue load, incoming call quality metrics and agent utilisation in real time.

Build reports by various breakdowns and periods on demand, or send them automatically by e-mail, for example monthly. Unlimited tariff plans and flexible data post-processing.

A flexible set of call recording and management tools: record calls to match business requirements and start recording during a call from the browser or a hotkey on the phone.